Frequently Asked Questions (FAQ)
General
In addition to basic features such as contactless sharing with QR code and NFC, contact information, business details, and a dashboard, 3Ccard also provides customization services to help you in integrating product listings, social media pages, or any other third party applications. In short, just share with us what are the additional items that you want and we will help to include them in your digital business card.
Besides, once you have subscribed, 3Ccard will also assign a dedicated customer support personnel to assist you in designing and customizing your digital business card. This can help you to save time when it comes to creating and editing your business details for your card.
You can order and subscribe 3Ccard here, or by clicking on the “Create Your Card” button.
Interested in our pricing? Please visit our Pricing page for detailed information on 3Ccard’s cost and available plans.
To experience the benefits of 3Ccard, you will need to register for a subscription account.
The number of digital business cards you can create depends on the plan you choose. Explore our plans to discover the perfect fit for your needs.
Sharing your 3Ccard is very easy! Just tap your card on an NFC-enabled phone, or your recipient can scan the provided QR code, or easily access your card by visiting its URL link.
3Ccard supports NFC technology. Simply tap your card on an NFC-enabled smartphone to share your contact information effortlessly.
Definitely! If someone doesn’t have an NFC-enabled phone, you can still share your card. We offer QR code sharing options, and you can also provide them with the URL to your digital card profile.
Sharing your card through a QR code is simple. Each 3Ccard digital business card comes with a QR code. To share, all you need to do is to have the recipients scan the QR code using their smartphones’ cameras.
Absolutely! You can easily download your QR code from the dashboard and print it anywhere you like. Rest assured, it won’t expire as long as your subscription remains active.
After tapping the card, just click on the ‘Save’ button to seamlessly save the contact to your phone’s address book.
Indeed, there are! To experience our offerings firsthand, all you need to do is to contact us.
For details about our Business and Enterprise options, feel free to explore our pricing plans or reach out to us for a customized solution that suits your needs.
You have the flexibility to create multiple digital cards for an account, based on the limitations set by your chosen plan. For more detailed information, visit our Pricing Plan to find the best fit for your needs.
If you’re an iPhone user, any model with iOS 11 or later that supports NFC technology will seamlessly work with 3Ccard. For Android users, most modern Android devices equipped with NFC technology can effortlessly interact with our service.
Dashboard & Theme Editor
Yes. Visit our blog at 3Ccard Academy for a wide range of helpful guides and articles.
While uploading your logo or profile image for 3Ccard, we recommend maintaining an aspect ratio of 1:1.
In the realm of 3Ccard, a ‘business’ typically refers to an entity or organization. A business can create its own digital business card. In short, 10 businesses mean 10 different digital business cards. On the other hand, a ‘user’ is an individual who has access to 3Ccard Dashboard.
Definitely. You can get creative with your QR code by customizing the colour, corner radius, text, and logo. Kindly refer to our help article.
You have come to the right place! 3Ccard has a whopping total of 21 pre-built themes for you to design your personalized digital business card. Besides, each pre-built template also comes with up to 5 different colour theme options.
Account Management
Changing your password is simple! Just log in to your 3Ccard dashboard, navigate to your user profile, and update your password. You’ll need to provide your current password along with your desired new password.
Certainly! You can easily update your associated email by logging into your 3Ccard dashboard. Navigate to your user profile and locate the ‘Personal Info’ section. Here, you can make the necessary changes to your email. Keep in mind, however, that the email you use to log in to your 3Ccard dashboard should match your updated email address.
If you wish to delete your account, simply contact us with your request.
Order, Shipping & Return
You can order and subscribe 3Ccard here, or by clicking on the “Create Your Card” button.
After selecting your desired plan, you’ll be guided to the checkout page. Here, you’ll provide your billing information and review your order. Once you confirm, you’ll receive a confirmation email with all the details. Your payment will be processed securely, and you’ll gain instant access to your chosen plan’s benefits.
Your NFC card will be delivered within one or two weeks.
Once you’ve placed your order, we’ll process it promptly. You can expect your 3Ccard product to be shipped within one or two weeks. We partner with reliable shipping carriers to ensure safe and timely delivery. Please note that shipping times may vary based on your location and the shipping method you choose.
If the product received is damaged, you can initiate a return within 7 working days. Simply contact our customer support team to initiate the process. Please ensure the product is in its original condition and packaging. Once we receive the returned item and verify its condition, we’ll process your refund or exchange as per your preference.
Data Privacy
We collect and store essential information required for the functioning of our digital business card service. This includes your contact details, such as name, email address, and phone number. Besides, we may gather data related to your interactions with the platform, such as card creation and sharing activities.
We will never sell your personal data under any circumstances.
Security is at the core of our service. 3Ccard’s cards are designed with robust security measures to protect your information.
Customer Support
Simply visit our Contact Us page and write to us.